More
Terms of Service
These terms explain how purchases, payment review, delivery, returns, and website use work on EAUVEL.
Orders and availability
An order is accepted after payment review and availability confirmation. If an item cannot be fulfilled, we will offer replacement or refund support.
Product information
Product names, scent notes, references, photos, and packaging details help customers identify the fragrance direction. Packaging batches may vary.
Returns and support
Return support is reviewed case by case within 30 days of delivery. Damaged or incorrect items should be reported with photos as soon as possible.
Store rules
Clear rules before purchase
Payment review
Manual payment orders are processed after confirmation.
Scent reference
Classic scent references are used to help customers understand style.
After-sales review
Returns, exchanges, and refunds are reviewed according to order status and proof.